General operating support covers the day-to-day costs of running your organization. These include office space, staff salaries, marketing materials and other essentials. Technology, too, is sometimes considered in this category. http://www.donorsforum.org/resource/grant_w_gensupport.html

grant agreement: A legally binding written understanding between a grantmaker and a grantee specifying terms for a grant's expenditure and reporting. - GOSW and Forum of Regional Associations of Grantmakers

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a nonprofit group asks:

"We would like to conduct a social impact study of our members that illustrate the programmatic impact nonprofits have on the community. We have been able to find reports for the economic impact of nonprofits, but not a compilation of their social impact, their program benchmarks, as it were. Do you know of any reports or organizations that are doing this kind of work that we could link with or use their survey work?"

Indeed, we have extensive information here:

Social Impact of Nonprofits
Philanthropy and Social Impact

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